topic Re: Help needed in Sky Q

Help needed

Paulmac1985 — Thu, 09 Mar 2023 19:58:43 GMT

I have cancelled my sky q mini box ive been sent a bix threw post and on the letter is says send back the equipment whats listen in the box below and its blank whats best thing do

Re: Help needed

bob1234 — Thu, 09 Mar 2023 20:02:43 GMT

@Paulmac1985If you have cancelled multi room Sky will want the mini box, controller and the cables supplied with it. Unfortunately you don't get a refund for the box as it is loaned and you did not buy it.

Re: Help needed

oldfella — Thu, 09 Mar 2023 20:03:45 GMT

@Paulmac1985 wrote:

I have cancelled my sky q mini box ive been sent a bix threw post and on the letter is says send back the equipment whats listen in the box below and its blank whats best thing do

Hi @Paulmac1985

Assume that you have cancelled your Sky Q Multiscreen subscription.

Send back the mini, remote control and HDMI cable.

Make sure you include your name and address in the return and keep proof of posting.