topic Re: Getting Sky Q need some information please. in Sky Q

Getting Sky Q need some information please.

BCX9 — Tue, 07 Mar 2023 11:56:18 GMT

Hi all just looking at getting skyQ

need some infomation if I may please.

Switch on Date - is this when the Q box is installed or when the account is live from the moment I can use the sky go app?
I live in a flat - Would I need extra permissions before hand? there is a communial dish and I think the flat above me already ahs sky Q.
obviously there are part charges, how is this worked out exactly? I know say the first payment comes out on the 14th day from switch on. but what is the default regular Direct Debit date?

Many thanks

Re: Getting Sky Q need some information please.

BCX9 — Wed, 08 Mar 2023 14:16:34 GMT

I have found the answer to point three after digging around and landing on youtube with a video explaining it.

still unsure on point one.

Point two, well I need to find the distribution point in the block. I have a feeling its in another cabinet. I found some info from another post of what is entailed.

Progress. if this is in the wrong section please move it.

Thanks

Re: Getting Sky Q need some information please.

bob1234 — Wed, 08 Mar 2023 14:27:04 GMT

@BCX9Point 2 not only do you need to find the distribution equipment you need permission from the "management agent" or equivalent for Sky to work on the equipment.

Re: Getting Sky Q need some information please.

BCX9 — Wed, 08 Mar 2023 16:38:28 GMT

This is exactly what I thought.

I just needed clarification.

Thankyou.