topic Re: Netflix app buffering in Sky Q

Netflix app buffering

Davethomp — Tue, 07 Mar 2023 19:12:21 GMT

When you load the Netflix app on Sky Box it keeps buffering. Works fine on other devices. Any solutions please.

Re: Netflix app buffering

stereohaven — Tue, 07 Mar 2023 19:23:51 GMT

@Davethomp You might hate this suggestion, but as a starting point, totally unplugging the Sky box for a few minutes from the mains cures many ills. 👍🏻

Re: Netflix app buffering

Davethomp — Tue, 07 Mar 2023 19:38:46 GMT

Thanks I will try that.

Re: Netflix app buffering

Ecosse — Tue, 07 Mar 2023 19:42:40 GMT

@Davethomp Have you any other apps on your TV? Wondering if you have a browser on there - if so, can you navigate to this address to run a speed check from your TV:

https://fast.com/

It would be good to understand what download/upload you're getting along with the latency - ideally single or lower double figures for latency.

See below for the recommended download speeds for Netflix: