Minibox signal

Turbo3773 — Tue, 07 Mar 2023 05:43:02 GMT

Sky q minibox signal always drops late on in evening!!!!!

Re: Minibox signal

nigea99 — Tue, 07 Mar 2023 08:56:17 GMT

@Turbo3773 wrote:

Sky q minibox signal always drops late on in evening!!!!!

I have no idea if this will help you but hopefully something I mention might.

When I first got SKY Q including a mini box several years ago during the first few weeks I had a similar problem - the mini box would be fine if I checked it early evening but when I went to bed to watch bfeore going to sleep it would drop connection & I would need to reboot it and /or the main box frequently.

I had a few calls with SKY and they said they would try to monitor if I called when it happened again but of course the dropouts only seemed to occur after the call centres closed !

I have no idea if they did do anything remotely. I changed the standby modes to ECO on both main & mini.

My mini is more or less above the Main box - I ended up moving the mini from on top of a unit containing a dvd player & AV amp and putting on a dedicated shelf to one side.

I also switched off the wifi on the AV Amp (& ended up using an an ethernet cable to this from the mini box - using the minis wifi connection to the main box to provide the network connectivity)

After these first few weeks I have never had any major problems in several years

So all I can suggest is try to see if there is anything you can do to improve wifi connectivity - maybe switch off wifi in any other equipment close by & try moving the box - if only a small amount.

Hope you do manage to get it sorted

topic Re: Minibox signal in Sky Q

Minibox signal

Re: Minibox signal