topic Re: Can't select recording quality in Sky Q

Can't select recording quality

Mark82 — Mon, 06 Mar 2023 19:07:37 GMT

Had a house move so missed some recordings. Trying to download them I have the selection of UHD, HD or SD. But for some reason on some shows (ncis LA, Chicago Med/fire/PD) I use the "all formats" button and select HD, but it still shows as UHD and therefore asks me to upgrade before I can download.

Any help appreciated.

Re: Can't select recording quality

Doc5907 — Mon, 06 Mar 2023 19:30:00 GMT

@Mark82 wrote:
Had a house move so missed some recordings. Trying to download them I have the selection of UHD, HD or SD. But for some reason on some shows (ncis LA, Chicago Med/fire/PD) I use the "all formats" button and select HD, but it still shows as UHD and therefore asks me to upgrade before I can download.

Any help appreciated.

@Mark82 press Home >>>> Settings >>>> Setup >>>> Preferences then change on demand default download format to HD

Re: Can't select recording quality

Mark82 — Mon, 06 Mar 2023 20:48:24 GMT

Legend! Thanks.