topic Re: On demand in Sky Q

On demand

AWorrall89 — Sat, 04 Mar 2023 18:22:14 GMT

Good Evening.

I may be somewhat premature in my post as my install was today, but it seems I am currently experiencing the right of passage for new customers of being unable to watch on demand content.

I have read through similar posts on here and tried the suggested fixes without success.

I do have UHD on my package for reference.

Any assistance greatly appreciated!

Re: On demand

Mr+Flibbles+86 — Sun, 05 Mar 2023 08:43:58 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: On demand

Mr+Flibbles+86 — Sun, 05 Mar 2023 10:24:44 GMT

Update - This has now been resolved on a private chat