topic Re: Apps not working in Sky Q

Apps not working

Dinkey — Sat, 04 Mar 2023 21:24:44 GMT

Hi can anybody help me , none of my apps are working on Tv , i can get all menus up but will not play anything ?

Re: Apps not working

Quoman7 — Sun, 05 Mar 2023 08:21:27 GMT

@Dinkey wrote:

Hi can anybody help me , none of my apps are working on Tv , i can get all menus up but will not play anything ?

Hi @Dinkey Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on to reboot?

Re: Apps not working

Tom-W19 — Mon, 06 Mar 2023 14:16:41 GMT

Hi Dinkey

I have escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the blue bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Apps not working

Tom-W19 — Wed, 08 Mar 2023 14:17:02 GMT

Hi Dinkey

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.