topic Re: Channels won’t work in Sky Q

Channels won’t work

Muldoon+junior — Sat, 04 Mar 2023 18:25:21 GMT

A lot of my channels won't work saying there is a problem with our satellite signal

Re: Channels won’t work

oldfella — Sat, 04 Mar 2023 18:40:30 GMT

@Muldoon+junior wrote:

A lot of my channels won't work saying there is a problem with our satellite signal

Switch the Q box off at the mains and check the the two dish cables going into the back of the Q box are secure and not loose.

Also check the line of site to the satellite from your fish and make sure no vegetation or tree growth is obscuring the signal

If the issue continues best to contact Sky for an Engineer.

Re: Channels won’t work

Laing1 — Sat, 04 Mar 2023 18:40:02 GMT

@Muldoon+junior wrote:

A lot of my channels won't work saying there is a problem with our satellite signal

@Muldoon+junior Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions