Sky Q box has a constant flashing q

Rebecca+Kenny — Sat, 04 Mar 2023 10:09:00 GMT

When we try to turn on the sky q box the q constantly flashes and even if we turn it off and on again this doesn't work. We've not had the box very long

Re: Sky Q box has a constant flashing q

oldfella — Sat, 04 Mar 2023 10:41:17 GMT

@Rebecca+Kenny wrote:

When we try to turn on the sky q box the q constantly flashes and even if we turn it off and on again this doesn't work. We've not had the box very long

Hi @Rebecca+Kenny

Assume nothing is playing from your recordings?

Try a Reset Settings in the Q box hidden menu.
To enter hidden menu press Home and navigate down to Settings but do not select Settings.
With Settings highlighted press 0 0 1 Select.
Only Carry out the first Reset (Reset Settings) as the other two will wipe all recordings.
After the Reset you will have to re pair your Bluetooth remote If you use one.
If you cannot switch the Q box on with the remote after the Reset press the Standby button (Amber led) on the front of the box.
To re pair the remote press 1 & 3 together on the remote and follow onscreen instructions to re pair.

Make sure that you are pointing the remote at the Q box when you press 1 & 3 together.

Resetting the settings will also reset:

Audio visual settings, such as picture resolution and HDMI control
Settings changed within the hidden engineer menu, include LNB type. If on a communal dish you need to reset the LNB to SCR in the hidden menu. After changing the LNB type you need to reboot the Q box.

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Sky Q box has a constant flashing q

Re: Sky Q box has a constant flashing q