topic Reset my pin in Sky Q

Reset my pin

GaryDanielle — Fri, 03 Mar 2023 21:57:39 GMT

Hi there,

I need help resetting my tv pin as i have forgotten it.

Re: Reset my pin

oldfella — Fri, 03 Mar 2023 22:01:53 GMT

@GaryDanielle wrote:

Hi there,

I need help resetting my tv pin as i have forgotten it.

Hi @GaryDanielle

You can do this in your Q box.

Go to the home menu and scroll down to My Sky.

You will see an option to reset your Pin

Re: Reset my pin

Nadine1970 — Sun, 05 May 2024 17:27:07 GMT

I am visiting my elderly mother who has sky.
she is unable to watch movies because she has forgotten her PIN

please can anyone help with this.
i will try to reset pin, but she dosent have any of her passwords etc

Re: Reset my pin

Daniel0210 — Sun, 05 May 2024 17:38:58 GMT

@Nadine1970

Unless it's been changed previously it's usually the last four digits of the viewing card. She can find it on the box via Home - Settings - System info.

Re: Reset my pin

Laing1 — Sun, 05 May 2024 21:07:49 GMT

@Nadine1970 wrote:

I am visiting my elderly mother who has sky.
she is unable to watch movies because she has forgotten her PIN

please can anyone help with this.
i will try to reset pin, but she dosent have any of her passwords etc

@Nadine1970 the pin number is normally the last 4 digits of her viewing card number this can be found by pressing home scrolling downt to settings then system info

Try changing it to something like 1111