topic Re: Old remote control on Sky Q in Sky Q

Old remote control on Sky Q

threemaples — Fri, 03 Mar 2023 20:33:30 GMT

bit fed up with Sky sending me emails to explain that I can control my Sky Q with the voice control button. Our remote control is old and doesn't have the vice control button. Will Sky upgrade it for me?

Re: Old remote control on Sky Q

Laing1 — Fri, 03 Mar 2023 20:34:45 GMT

@threemaples wrote:

bit fed up with Sky sending me emails to explain that I can control my Sky Q with the voice control button. Our remote control is old and doesn't have the vice control button. Will Sky upgrade it for me?

@threemaples no harm in phoning Sky to ask them You can contact Sky by phone by dialling 150 if Sky is your phone provider or by following the link below
https://www.sky.com/help/home
scroll down to need more help click on this and you will find a phone number. If you are in ROI please change the flag at the bottom right to the ROI flag

Re: Old remote control on Sky Q

oldfella — Fri, 03 Mar 2023 20:35:24 GMT

@threemaples wrote:

bit fed up with Sky sending me emails to explain that I can control my Sky Q with the voice control button. Our remote control is old and doesn't have the vice control button. Will Sky upgrade it for me?

Hi @threemaples

You will only know that by asking Sky directly. They may replace it.

If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home

Re: Old remote control on Sky Q

nigea99 — Fri, 03 Mar 2023 20:35:41 GMT

@threemaples wrote:

bit fed up with Sky sending me emails to explain that I can control my Sky Q with the voice control button. Our remote control is old and doesn't have the vice control button. Will Sky upgrade it for me?

Quite possibly but you will need to call