topic Re: Sky Go Error in Sky Go

Sky Go Error

senec — Sun, 19 Jul 2026 12:22:56 GMT

Cannot access skygo on laptop works fine on phone on laptop constant error message 0xc0000045 tried all suggestions but the error still persists not great

Re: Sky Go Error

caesarome — Sun, 19 Jul 2026 12:28:02 GMT

@senec

That is a Microsoft error so give a try what has been posted here:

https://learn.microsoft.com/en-us/answers/questions/3968292/error-when-starting-starmoney-1073741755-(0xc00000

Re: Sky Go Error

senec — Sun, 19 Jul 2026 12:36:18 GMT

Thanks but i dont have that update installed

Re: Sky Go Error

caesarome — Sun, 19 Jul 2026 12:42:07 GMT

@senec

Have you checked for any updates for your laptop from Microsoft ?

Sky Go 0xc0000045 Error

Amazin+Port — Sun, 19 Jul 2026 16:22:54 GMT

There appears to be some kind of 'permission' issue following a Microsoft Upgrade. I, like a number of users are getting a Oxc0000045 Error on Windows 11 PC, since yesterday's Microsoft upgrade.

I've tried reloading and checked security 'permissions' without success.

Any suggestions?

Thanks Steve

Re: Sky Go Error

Quantumninja — Sun, 19 Jul 2026 16:52:54 GMT

I seem to be having the same problem but worked befroe a reinstall so not sure what has happened checked sfc /scannow nothing there is a glitch in the sky matrix

Re: Sky Go Error

senec — Sun, 19 Jul 2026 17:17:40 GMT

Same here sky have been zero help

Cant open sky go after update

QuaysGary — Sun, 19 Jul 2026 17:28:47 GMT

I just opened sky go on my windows laptop - it said it was updating. After updating it closed automatically. Now when i try to open it I just get a black screen for about 5 seconds and then it closes again. Is it a faulty update?

Re: Sky Go 0xc0000045 Error

goattyuk3 — Sun, 19 Jul 2026 20:28:18 GMT

have the same problem tried a few times to get it working uninstalled it and downloaded a new app from sky and it still does not work

Re: Sky Go Error

senec — Sun, 19 Jul 2026 20:30:43 GMT

Hopefully someone from sky will sort the issue 👍

Re: Sky Go Error

caesarome — Sun, 19 Jul 2026 20:47:38 GMT

@senec

You can report it to them via this email address - apps@sky.uk

Give them as much details as you can.

Sky Go has stopped working 20th July 2026

Anonymous — Mon, 20 Jul 2026 12:55:01 GMT

When I try and load Sky Go today the 20th July 2026, I keep getting a Windows - Application error dialogue box with the words "The application was unable to start correctly (0xc0000045).

I have tried to reinstall several times but I keep getting the same message...

Re: Sky Go Error

Amazin+Port — Mon, 20 Jul 2026 13:56:30 GMT

Ive contacted apps@sky.uk to log an issue (with Error Code 0xc0000045). First response has suggested the predicted: reinstillation, check not using a VPN, sufficient space......ive written back to confirm this didnt remedy the problem.

They're looking into it again.

Re: Sky Go Error

senec — Mon, 20 Jul 2026 14:58:56 GMT

Thank you spent 6 hours yesterday trying to fix frustrated 👍

Re: Sky Go Error

goattyuk3 — Mon, 20 Jul 2026 16:50:40 GMT

I have uninstalled it a few times and reinstalled from sky web site still not work. i have uninstalled the windows 11 update made no difference. it works on my gallaxy phone but not when i connect the phone to computer???????????????????????????

Re: Sky Go Error

Louis01 — Mon, 20 Jul 2026 19:54:09 GMT

Same problem happened to me. But I uninstalled the Sky Go app(plus deleted any existing files) and installed again. Now working fine.

Re: Sky Go 0xc0000045 Error

Quantumninja — Mon, 20 Jul 2026 20:03:51 GMT

its always windows update I have just reset my Pc and still no joy windows update has killed my pc loads if times rrrraaaggggghhhh thanks for your help everyone I thought it was just me😁

Re: Sky Go Error

Quantumninja — Mon, 20 Jul 2026 20:05:39 GMT

they had 622 vulnerabilities found last week its probably that windows from hell

Re: Sky Go Error

Stuart,+Stables4 — Mon, 20 Jul 2026 21:24:35 GMT

Same issue, first with a brand new laptop, then, today, on my old laptop on which Sky Go was working a couple of days ago. I've tried all the suggested fixes I can find, including uninstalling the latest Windows 11 update, (KB5121767) (26200.8894), with no success. Do we know if this has gone back to Microsoft?

Re: Sky Go Error

senec — Tue, 21 Jul 2026 04:39:24 GMT

I am not sure let's hope this gets fixed very soon so frustrating