topic Re: Sky Go stream dropping after approx 30 mins in Sky Go

Sky Go stream dropping after approx 30 mins

MarysLittleLamb — Sun, 05 Jul 2026 17:25:20 GMT

I have been watching Sky Go on my Samsung S10 tablet without issue for a while - mainly the sports channels but suffered from the stream dropping multiple times today.

It will work for roughly 30 minutes before the picture freezes or the error message stating that there is a technical issue.

Wondering whether this is possibly a broadband issue (also using sky) or possibly app related.

I don't seem to get the same issue when using my mobile which is also running android.

Any suggestions.

Re: Sky Go stream dropping after approx 30 mins

Annie+UK — Sun, 05 Jul 2026 17:36:31 GMT

Have you tried using the Sky Spots app instead of Sky Go?

Re: Sky Go stream dropping after approx 30 mins

caesarome — Sun, 05 Jul 2026 18:38:58 GMT

@MarysLittleLamb

Not sure if this will help but for the technical error make sure your details are filled out here including your surname:

https://www.sky.com/mydetails/account-info

Then try linking your Sky ID to your account, help on doing this can be found here:

https://www.sky.com/help/articles/sky-id-cant-access-all-my-services