https://helpforum.sky.com/t5/Sky-Go/cant-log-in/m-p/5311785#M153481 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4723189">@petenewell</a>&nbsp;</P> <P>Can you provide more details:</P> <P>&nbsp;</P> <P>What are you trying to watch and on what device, so laptop, phone, Sky Q box etc ?</P> Sun, 05 Jul 2026 12:08:16 GMT caesarome 2026-07-05T12:08:16Z https://helpforum.sky.com/t5/Sky-Go/cant-log-in/m-p/5311772#M153480 <P>being asked to upgrade but I already have the Sky package</P><P>&nbsp;</P> Sun, 05 Jul 2026 11:40:10 GMT https://helpforum.sky.com/t5/Sky-Go/cant-log-in/m-p/5311772#M153480 petenewell 2026-07-05T11:40:10Z https://helpforum.sky.com/t5/Sky-Go/cant-log-in/m-p/5311785#M153481 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4723189">@petenewell</a>&nbsp;</P> <P>Can you provide more details:</P> <P>&nbsp;</P> <P>What are you trying to watch and on what device, so laptop, phone, Sky Q box etc ?</P> Sun, 05 Jul 2026 12:08:16 GMT https://helpforum.sky.com/t5/Sky-Go/cant-log-in/m-p/5311785#M153481 caesarome 2026-07-05T12:08:16Z