https://helpforum.sky.com/t5/Sky-Go/Issues-with-sky-go/m-p/5309541#M153447 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3178117">@fculshaw</a>&nbsp;</P> <P>You should not need to change your password to sign into Sky Go on a new phone, so have you tried the password you used on your old phone or can you not remember it ?</P> Thu, 02 Jul 2026 11:06:19 GMT caesarome 2026-07-02T11:06:19Z https://helpforum.sky.com/t5/Sky-Go/Issues-with-sky-go/m-p/5309480#M153446 Morning i hope someone can help, i just got a new phone amd no matter what i do i cannot change the password on sky go, i click on forgotten password, it says email a code, go to my email and then sky go has reset itself so i go through it all again. Ive tried several times but its just not working. My sky accoubt was fine it saved my password on transfer from my previous phone. I use sky go a lot so this is very frustrating! Thanks all Thu, 02 Jul 2026 10:11:53 GMT https://helpforum.sky.com/t5/Sky-Go/Issues-with-sky-go/m-p/5309480#M153446 fculshaw 2026-07-02T10:11:53Z https://helpforum.sky.com/t5/Sky-Go/Issues-with-sky-go/m-p/5309541#M153447 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3178117">@fculshaw</a>&nbsp;</P> <P>You should not need to change your password to sign into Sky Go on a new phone, so have you tried the password you used on your old phone or can you not remember it ?</P> Thu, 02 Jul 2026 11:06:19 GMT https://helpforum.sky.com/t5/Sky-Go/Issues-with-sky-go/m-p/5309541#M153447 caesarome 2026-07-02T11:06:19Z