topic Sky Go not installing on laptop in Sky Go

Sky Go not installing on laptop

PaulE3 — Tue, 09 Jun 2026 15:54:02 GMT

installing sky go app on laptop - getting error msg saying "This version of Sky Go application is not compatable with Windows 6 , please upgrade to Windows 10 or later" - My laptop is already running Windows 11

Re: Sky Go not installing on laptop

caesarome — Tue, 09 Jun 2026 16:58:54 GMT

@PaulE3

Have you tried right clicking on the app and running it in compatibility mode ?

Re: Sky Go not installing on laptop

PaulE3 — Thu, 11 Jun 2026 13:50:11 GMT

Thanks, but I can't install the App to be able to right-click - the error msg appears at the end of running the installer, but before the app loads

Re: Sky Go not installing on laptop

caesarome — Thu, 11 Jun 2026 15:56:01 GMT

@PaulE3

It is a bit of a read but there are a number of different things to try here:

https://helpforum.sky.com/t5/Sky-Go/Sky-Go-App-for-Windows-11-not-working-properly/td-p/4866996