topic Re: Sky Go app crashing in Sky Go

Sky Go app crashing

JAT71 — Tue, 05 May 2026 12:19:48 GMT

I've uninstalled and reintsalled - it opens and says checking for updates, next screen just says SKy and then it crashes out. I'm on Windows 11. V frustrating.......

Re: Sky Go app crashing

caesarome — Tue, 05 May 2026 12:28:09 GMT

@JAT71

Could any background programs you have running be causing this ?

Re: Sky Go app crashing

JAT71 — Tue, 05 May 2026 12:52:15 GMT

No I shut everything else down just to make sure

Re: Sky Go app crashing

niknok47 — Wed, 27 May 2026 14:55:00 GMT

Im having the same problem.

Sky Go app used to work on my HP laptop but now it has come up with a java script error.

I deleted the app and tried to download again but it wont re-install and comes up with an error.

I have checked my setting and it allows apps anywhere but will still not work.

I cant use it on my Android either, it just keeps saying record request failed.

can anyone help me please

Re: Sky Go app crashing

Annie+UK — Wed, 27 May 2026 15:10:37 GMT

@niknok47 Have you tried uninstalling and re-installing Java?

Re: Sky Go app crashing

niknok47 — Wed, 27 May 2026 15:49:48 GMT

that worked thankyou so much

😀

Re: Sky Go app crashing

Annie+UK — Wed, 27 May 2026 15:56:25 GMT

@niknok47 wrote:

that worked thankyou so much

😀

Glad it worked 👍️