topic Re: Sky go link not working in Sky Go

Sky go link not working

hoody205 — Wed, 01 Apr 2026 17:28:39 GMT

This link doesn't work anymore anyone know any other way ?

Phoned sky no clue as per usual

https://skyid.sky.com/authorise/manage

Re: Sky go link not working

caesarome — Wed, 01 Apr 2026 18:36:35 GMT

@hoody205

It has been reported but there is no word on when or if this will be fixed.

What is it you are trying to do ?

Re: Sky go link not working

Sutt82 — Fri, 03 Apr 2026 20:30:00 GMT

It is fundamentally unfair that Sky customers are being denied effective control over access to a service they pay for. A customer should be able to remove unauthorised users and devices immediately. Where Sky’s own systems prevent that, the failure lies with Sky, not the consumer. This issue needs to be resolved urgently, particularly as it appears to have been ongoing for far too long.

Re: Sky go link not working

hoody205 — Fri, 03 Apr 2026 21:40:54 GMT

Its shocking ive phoned up a few times where there is a massive language barrier and to give them 72 hours to fix the problem.

Basically my log in details where given to a friend then found out he was giving it out too so I have randoms on my account so need to log all out.

Thanks for the reply 👍 ill reply if I hear anything 👍 👌

Re: Sky go link not working

Pieo20 — Tue, 12 May 2026 20:11:17 GMT

Agreed, I've had the same issue for over a month, sky support is poor, being transferred to the apps team to the IDM team and back, round and round for over 2 hours. I mentioned the link where to revoke the cached tokens, the last agent blamed it on the "old" sky go app. I've opened up a complaint and that's not going any better, they should definitely give us control back as these support agents are definitely not up to it

Re: Sky go link not working

hoody205 — Tue, 12 May 2026 20:17:19 GMT

Its ridiculous i sent a complaint few weeks back havent even had a reply.

Ill give it a few days then brace myself for a 2 hour phine call 😆

Ill let you know any news 👍 👌

Thanks for the reply.

Re: Sky go link not working

Evanspm1 — Tue, 12 May 2026 20:17:20 GMT

No ITV1 stream at 21.10

Re: Sky go link not working

Pieo20 — Sun, 30 Aug 2026 19:29:47 GMT

Update.

After months of being passed from pillar to post from sky support departments - Apps to IDM and back again, only 1 support agent was actually clued up and did advise it's to do with the IDM team, which I refused to speak to after sick of repeating myself, to them. the chap in the apps team was facing the same brick walls with the IDM team as I did and openly admitted half the sky customer service reps were just log and flog and not up to the job. Anyway. A formal complaint went in and as a "platinum VIP" the complaints team took on the case, and after a week of apparent internal discussion, the conclusion was there's no capability to log old devices out and was told it was my fault for giving it out at the start. Obviously, sky don't cater for dynamic changes in life, and even after changing my sky id, pw, 2fa every security setting available.. the other person is still logging into my sky account to this day. Apparently it will be logged out when I cancel it next year, which I will be.