https://helpforum.sky.com/t5/Sky-Go/Has-any-one-had-the-quot-Error-codes-1413-1310-1313-ih-403-quot-problem-fixed/m-p/5237750#M151827 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3596918">@Ian+j+wood</a>&nbsp;</P> <P>The 1310, 1410 ones are wrong subscriptions&nbsp;and the 1313, 1413 ones can occur if you have changed your subscription&nbsp;so does any of this apply to you, so are you were you new to Sky 6 months ago or were you a returning customer who had previously&nbsp;cancelled ?</P> Tue, 24 Mar 2026 21:43:49 GMT caesarome 2026-03-24T21:43:49Z https://helpforum.sky.com/t5/Sky-Go/Has-any-one-had-the-quot-Error-codes-1413-1310-1313-ih-403-quot-problem-fixed/m-p/5237708#M151826 <P>Has any one had the "Error codes - 1413, 1310, 1313-ih, 403" problem fixed, I just get told the Tech team are looking in to it. I am now 6 months in to having the problems with Sky Go .&nbsp;</P> Tue, 24 Mar 2026 20:26:42 GMT https://helpforum.sky.com/t5/Sky-Go/Has-any-one-had-the-quot-Error-codes-1413-1310-1313-ih-403-quot-problem-fixed/m-p/5237708#M151826 Ian+j+wood 2026-03-24T20:26:42Z https://helpforum.sky.com/t5/Sky-Go/Has-any-one-had-the-quot-Error-codes-1413-1310-1313-ih-403-quot-problem-fixed/m-p/5237750#M151827 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3596918">@Ian+j+wood</a>&nbsp;</P> <P>The 1310, 1410 ones are wrong subscriptions&nbsp;and the 1313, 1413 ones can occur if you have changed your subscription&nbsp;so does any of this apply to you, so are you were you new to Sky 6 months ago or were you a returning customer who had previously&nbsp;cancelled ?</P> Tue, 24 Mar 2026 21:43:49 GMT https://helpforum.sky.com/t5/Sky-Go/Has-any-one-had-the-quot-Error-codes-1413-1310-1313-ih-403-quot-problem-fixed/m-p/5237750#M151827 caesarome 2026-03-24T21:43:49Z