topic Re: SKy Go App Not Working in Sky Go

SKy Go App Not Working

Dave1976 — Mon, 16 Feb 2026 08:56:59 GMT

Few days ago, I noticed the Sky Go app no longer shows anything relating to the Sky Q box. I can no longer see what has been recorded or what is scheduled to record. Is this something that has been removed in the latest update? You'd think it wasn't connected to my Sky Q box as when I go on to the TV guide, it only shows either 'watch on phone' or 'record to sky box'.

Re: SKy Go App Not Working

caesarome — Mon, 16 Feb 2026 09:51:01 GMT

@Dave1976

Have you cancelled multiscreen from your TV package ?

Re: SKy Go App Not Working

Dave1976 — Mon, 16 Feb 2026 10:27:02 GMT

@caesarome yes I have. Is that why as the option isn't even on the app?

Re: SKy Go App Not Working

caesarome — Mon, 16 Feb 2026 13:27:19 GMT

That is correct @Dave1976 @as you have to have multiscreen in place so the app can access your Sky Q box.