topic Re: Error code 0-01 in Sky Go

Error code 0-01

JuliefLaming — Fri, 06 Feb 2026 21:27:08 GMT

Unable to use sky go on my tablet. Have recently got new glass TV. Unable to view on tablet.

Re: Error code 0-01

caesarome — Fri, 06 Feb 2026 21:41:48 GMT

@JuliefLaming

What are you trying to view as that error code is a wrong subscription error.

Re: Error code 0-01

JuliefLaming — Fri, 06 Feb 2026 21:51:48 GMT

A knight of the seven kingdoms on sky Atlantic. Also efl championship on sky sports football.

Re: Error code 0-01

caesarome — Fri, 06 Feb 2026 22:22:23 GMT

@JuliefLaming

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you sometime tomorrow morning regarding this via a blue/red chat bubble which will appear at this bottom of this page.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you will have 48 hours to respond or it will be automatically closed. To start the conversation just type in it.

This isn't a live chat so replies may not be instant.

Re: Error code 0-01

arcadeavenger — Sat, 07 Feb 2026 11:21:01 GMT

Thanks for escalating this. We’ve sent an invite to chat.

Please be aware conversations automatically close if there is no response within 48 hours.