topic Re: Sky Go error 2001 in Sky Go

Sky Go error 2001

Rage_Destroyer — Wed, 28 Jan 2026 10:05:30 GMT

Whenever I try to watch a show on catch up I get the error 2001.
Live TV works without issue.
I've done the usual
cleared the cache

switched from wireless to mobile data

tried multiple devices

uninstalled / re-installed

It just keeps giving error 2001.

Has anyone got any other suggestions?

Thanks

R.D

Re: Sky Go error 2001

caesarome — Wed, 28 Jan 2026 10:21:11 GMT

@Rage_Destroyer

Have you tried rebooting these devices ?

Re: Sky Go error 2001

Rage_Destroyer — Wed, 28 Jan 2026 10:23:49 GMT

Sorry I should have said

Yes, all devices have been rebooted

Sometimes the show begins to play underneath the blue error box and I f I press ok to clear the box, I can them press to watch that show and it will work.

Re: Sky Go error 2001

Rage_Destroyer — Wed, 28 Jan 2026 10:37:55 GMT

@caesarome

Also, if I select a show / episode I've already watched that will work too.

It only seems to be happening to episodes of TV shows I haven't watched yet.

And now it's flicking between error 2001 & 2004

Re: Sky Go error 2001

Fs76 — Thu, 29 Jan 2026 05:00:39 GMT

I when to private DNS in my tablet settings and turned it to automatic and worked for me

Re: Sky Go error 2001

Rage_Destroyer — Thu, 29 Jan 2026 20:04:46 GMT

Hi all,

The error is gone.

I didn't do anything to fix the issue.

So I guess it must have been something at Sky's end

Thanks for the help