https://helpforum.sky.com/t5/Sky-Go/SkyGo-not-allowing-me-to-remove-device/m-p/5195334#M151075 <P>To add, when trying to watch SkyGo on my phone the error message is Error Code 50-2.</P> Wed, 21 Jan 2026 16:05:32 GMT Sarahrosewarren 2026-01-21T16:05:32Z https://helpforum.sky.com/t5/Sky-Go/SkyGo-not-allowing-me-to-remove-device/m-p/5195332#M151074 <P>Hi, I am trying to remove a device from my SkyGo app that is an old phone, to use a new one. It's presenting an error. I'm doing this on the MySky app. Has this happened to anyone else? How can I delete a device without an error? Thanks&nbsp;</P> Wed, 21 Jan 2026 16:03:28 GMT https://helpforum.sky.com/t5/Sky-Go/SkyGo-not-allowing-me-to-remove-device/m-p/5195332#M151074 Sarahrosewarren 2026-01-21T16:03:28Z https://helpforum.sky.com/t5/Sky-Go/SkyGo-not-allowing-me-to-remove-device/m-p/5195334#M151075 <P>To add, when trying to watch SkyGo on my phone the error message is Error Code 50-2.</P> Wed, 21 Jan 2026 16:05:32 GMT https://helpforum.sky.com/t5/Sky-Go/SkyGo-not-allowing-me-to-remove-device/m-p/5195334#M151075 Sarahrosewarren 2026-01-21T16:05:32Z https://helpforum.sky.com/t5/Sky-Go/SkyGo-not-allowing-me-to-remove-device/m-p/5195350#M151076 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4596829">@Sarahrosewarren</a>&nbsp;</P> <P>What is the error when you are trying to remove a device ?</P> Wed, 21 Jan 2026 16:27:28 GMT https://helpforum.sky.com/t5/Sky-Go/SkyGo-not-allowing-me-to-remove-device/m-p/5195350#M151076 caesarome 2026-01-21T16:27:28Z