topic Re: cannot read properties of undefined (reading 'uri')) in Sky Go

cannot read properties of undefined (reading 'uri'))

EdAlCro — Sat, 10 Jan 2026 11:44:58 GMT

Sky go error message on my PC: cannot read properties of undefined(reading 'uri')

Re: cannot read properties of undefined (reading 'uri'))

caesarome — Sat, 10 Jan 2026 11:58:57 GMT

@EdAlCro

Try uninstallimng the app then installing it again.

Re: cannot read properties of undefined (reading 'uri'))

Shaun123 — Sat, 10 Jan 2026 20:49:24 GMT

Does not work, no fix.

Re: cannot read properties of undefined (reading 'uri'))

cotswolds — Sat, 10 Jan 2026 21:15:50 GMT

I am also getting this problem post an OS upgrade

Re: cannot read properties of undefined (reading 'uri'))

cotswolds — Sat, 10 Jan 2026 21:16:13 GMT

This doesn't resolve the problem.

Re: cannot read properties of undefined (reading 'uri'))

Gargett — Sun, 11 Jan 2026 11:14:39 GMT

I had the same issue. Rebooted my main sky Q box (turned off for 30 seconds then back on). Skygo acces to recordings now working again on all extra devices (PC, android mobile and ipad).

Frustrating as I wanted to watch NFL without knowing the results. By the time I resolved the issue I'd seen the outcome of the games I was about to watch.

Re: cannot read properties of undefined (reading 'uri'))

chrisreb — Sun, 11 Jan 2026 20:47:57 GMT

Will try that when box has finished recording tonight's game. Why is this app so useless?

Re: cannot read properties of undefined (reading 'uri'))

chrisreb — Tue, 13 Jan 2026 07:58:25 GMT

Did the Q box reboot and it worked thanks