topic Re: Blocking devices from sky go in Sky Go

Blocking devices from sky go

Billytom — Wed, 17 Dec 2025 08:28:12 GMT

Blocking devices from my sky go account

Permanently move a device from sky go

Billytom — Wed, 17 Dec 2025 09:03:36 GMT

How do I find the sky app in my sky account so I can permanently delete devices on my sky go account. I'm look for the bit to tick and remove as mentioned in here but can't find it

Re: Blocking devices from sky go

caesarome — Wed, 17 Dec 2025 09:14:42 GMT

@Billytom

You can remove your devices via settings on the Sky Go app or online here:

https://www.sky.com/productsettings/tv

Re: Blocking devices from sky go

Billytom — Thu, 18 Dec 2025 10:53:19 GMT

Hi. Thanks for your reply. I've done what you mentioned about a dozen times and the unwanted devices keep showing up again. I've changed my password. All very strange and frustrating. Contacted sky and actually got to speak with someone but they couldn't help me from their end. The only thing i haven’t done is what my post was originally about as I can't find the apps to remove and untick. Whatever that means.

Re: Blocking devices from sky go

caesarome — Thu, 18 Dec 2025 12:09:56 GMT

@Billytom

Now you have explained a bit clearer about these devices keep returning there are some extra steps to take:

First change your password:

https://skyid.sky.com/resetpassword/

Then go to this link:

https://skyid.sky.com/authorise/manage

If you tick "Sky Apps" and then the remove button, then anyone using SkyGo or SkyNews or SkySports apps etc. using your credentials will have the previous auth token removed and will be forced to sign in again (using the new password only you know). Will mean people you want to use your ID will need to do the same, but will force whoever is using your previous details off. This might not happen straight away but should do soon enough.