topic Re: Mac Sky Go - Headphone Bug in Sky Go

Mac Sky Go - Headphone Bug

razmataz1 — Sun, 21 May 2023 12:10:54 GMT

Hi Team

Just want to flag a bug which I can't find a workaround for.

If you start up Sky Go on a mac before plugging in standard ear/head-phones or connecting Airpods, if you then decide to connect headphones/airpods it doesn't recognise these have been plugged in and so you have to fully close the program and reload to get them to divert the sound to the external device I.e. Headphones etc.

Can you flag this into the dev team please.

Thanks

Re: Mac Sky Go - Headphone Bug

caesarome — Sun, 21 May 2023 12:15:41 GMT

As we are customers here you can flag this to them yourself via this email address - apps@sky.uk

Re: Mac Sky Go - Headphone Bug

A1231 — Fri, 27 Oct 2023 15:17:56 GMT

Not sure who this will help, but I have found a way to shift the audio! Try a print screen using command shift 4 - this will trigger a copyright based pause, then exit the screenshot. Voila, the sound will have switched audio sources! @razmataz1

Re: Mac Sky Go - Headphone Bug

smifeejr — Thu, 09 May 2024 18:24:51 GMT

Hi @razmataz1
I'm having exactly the same issue
I saw the workaround that was posted but wondered if anybody came back to you with a permanent solution?

Re: Mac Sky Go - Headphone Bug

Tomb24 — Mon, 01 Jul 2024 21:09:50 GMT

How ridiculous! Thanks for the workaround 👏

Re: Mac Sky Go - Headphone Bug

Mary_Chris — Fri, 30 May 2025 11:48:24 GMT

we have the same issue. a few days ago it seemed to work fine, but now it is back; cannot get the sound to go to my earphones, although everything else does....

Re: Mac Sky Go - Headphone Bug

Tomm182 — Sun, 30 Nov 2025 14:39:21 GMT

Same issue, even the closing app and connecting airpods then reopening app doesnt work

Poor in this day and age

Re: Mac Sky Go - Headphone Bug

Lob1 — Sun, 14 Dec 2025 21:43:48 GMT

Can't believe this is still happening in 2025, I thought it was my my mac. I did get a few "sky ended unexpectedly" errors so there's clearly some bugs still there.