https://helpforum.sky.com/t5/Sky-Go/Unable-to-watch-Sky-GO-whilst-using-mobile-data-fine-on-WIFI-error-code-17c-2/m-p/5155463#M149665 <P>Recently moved to sky with new iPhone and iPad. Both have eSIMs. Skygo not working at all with data on either device. Fine with WiFi. All settings look ok. Quite frustrating.&nbsp;</P> Sun, 30 Nov 2025 17:13:33 GMT Madmaisie 2025-11-30T17:13:33Z https://helpforum.sky.com/t5/Sky-Go/Unable-to-watch-Sky-GO-whilst-using-mobile-data-fine-on-WIFI-error-code-17c-2/m-p/5155463#M149665 <P>Recently moved to sky with new iPhone and iPad. Both have eSIMs. Skygo not working at all with data on either device. Fine with WiFi. All settings look ok. Quite frustrating.&nbsp;</P> Sun, 30 Nov 2025 17:13:33 GMT https://helpforum.sky.com/t5/Sky-Go/Unable-to-watch-Sky-GO-whilst-using-mobile-data-fine-on-WIFI-error-code-17c-2/m-p/5155463#M149665 Madmaisie 2025-11-30T17:13:33Z https://helpforum.sky.com/t5/Sky-Go/Unable-to-watch-Sky-GO-whilst-using-mobile-data-fine-on-WIFI-error-code-17c-2/m-p/5155471#M149667 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4550679">@Madmaisie</a>&nbsp;</P> <P>Have you checked via Settings &gt; Mobile Service &gt; (you might need to select Show all) &gt; Sky Go and made sure it bis turned on for mobile data usage&nbsp;?</P> <P>&nbsp;</P> <P>You might need to also turn on location services for the app under Privacy &amp; Security in the settings app on both devices.</P> Sun, 30 Nov 2025 17:33:06 GMT https://helpforum.sky.com/t5/Sky-Go/Unable-to-watch-Sky-GO-whilst-using-mobile-data-fine-on-WIFI-error-code-17c-2/m-p/5155471#M149667 caesarome 2025-11-30T17:33:06Z