topic Re: Error code 3-22 in Sky Go

Error code 3-22

Loopy4 — Sun, 23 Nov 2025 16:24:49 GMT

For two weeks I have been unable to use Sky Go so basically paying for a service I cannot use on my phone. I keep getting error 3-22 sorry this item is no longer available to watch even during a live event. I have uninstall the app and reinstalled and tried various time wasting efforts to resolve but nothing works. No email facility appears to be available to report this for personal attention without boring everyone else with my problem. I assume the problem is with Sky if the recommended resolutions do not work.

Re: Error code 3-22

caesarome — Sun, 23 Nov 2025 16:35:23 GMT

@Loopy4

Turn the Wi-Fi or data connection off on your device then delete the app and reboot your device. When it has loaded back up turn the Wi-Fi or data connection back on and install the app again.

Re: Error code 3-22

Loopy4 — Sun, 23 Nov 2025 17:29:46 GMT

Unfortunately that simply doesn't work for me. I have noticed I can't open some emails or attachments either so something is amiss.

Re: Error code 3-22

caesarome — Sun, 23 Nov 2025 19:30:01 GMT

Are you using wifi or mobile data ?

Re: Error code 3-22

Loopy4 — Sun, 23 Nov 2025 20:13:30 GMT

I use wi-fi but also tried mobile data and same result so nothing I have tried has worked.

Re: Error code 3-22

Vickylongden81 — Wed, 03 Dec 2025 01:16:21 GMT

On my Disney + all am getting is page not found am

paying for a service that am not getting and it's p me of