topic Re: Sky Go App Continue Watching tab gone in Sky Go

Sky Go App Continue Watching tab gone

Skybeliever — Thu, 27 Mar 2025 20:41:47 GMT

When I opened the Sky Go app on mobile today I noticed that the 'Continue Watching' section is gone from the home page. Is this an error or a new update?

I can't understand the reasoning behind removing this as I can't find or be bothered to go looking for, because I shouldn't have to, the programmes that I've been watching. I don't have time on my break times in work to go trawling through the app to find what I want to continue watching.

Please fix this.

Thanks

Re: Sky Go App Continue Watching tab gone

Lisa-P1987 — Fri, 28 Mar 2025 15:19:49 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Sky Go App Continue Watching tab gone

kmh1305 — Fri, 28 Mar 2025 18:31:35 GMT

Mine has done the same, did you get any resolution to this?

Re: Sky Go App Continue Watching tab gone

Lisa-P1987 — Fri, 28 Mar 2025 18:42:36 GMT

Re: Sky Go App Continue Watching tab gone

Annoyed33 — Fri, 28 Mar 2025 19:23:37 GMT

This is true in my case too!

Dont understand why we need individual escalations surely this should be resolved for all!

Re: Sky Go App Continue Watching tab gone

Skybeliever — Fri, 28 Mar 2025 21:30:30 GMT

Well now it's a funny thing but since I posted my message last night the 'Continue Watching' came back on my phone today after I searched for the programme that I wanted to continue watching (the new Bergerac, pretty good btw).

The other programmes that I was watching haven't come back and will probably only come back after I've searched for them and watched them. But the main thing is that it will be working the way it was again.

'Curiouser and Curiouser!' as someone said!!

Re: Sky Go App Continue Watching tab gone

kmh1305 — Fri, 28 Mar 2025 21:35:59 GMT

So strange, it's back on mine too!!

Re: Sky Go App Continue Watching tab gone

Anonymous — Fri, 28 Mar 2025 21:46:22 GMT

@Annoyed33 wrote:
This is true in my case too!
Dont understand why we need individual escalations surely this should be resolved for all!

Sometimes an individual escalation gives them an opportunity to investigate a bit more thoroughly and then if it's a wider issue everyone benefits.

Can not see Continue Watching rail on my ipad

NoL40 — Fri, 28 Mar 2025 22:26:00 GMT

When I open up Sky Go on my iPad I can no longer see the Continue Watching rail. This is very annoying as I have to restart the previous film or series. Can you reinstall the Continue Watching rail, please.

Re: Can not see Continue Watching rail on my ipad

caesarome — Fri, 28 Mar 2025 22:29:38 GMT

@NoL40

There is already a topic on this so I have moved your post to it so you can see that apparently there have been issues with this today.

Re: Sky Go App Continue Watching tab gone

NoL40 — Fri, 28 Mar 2025 22:47:20 GMT

Thanks for your message, as yet, no one has contacted me and my issue isn't resolved

Re: Sky Go App Continue Watching tab gone

Frustrated36 — Fri, 28 Mar 2025 23:02:29 GMT

Mine is exactly the same too.
extremely annoying as i had so many shows on this too

Re: Sky Go App Continue Watching tab gone

caesarome — Sat, 29 Mar 2025 05:36:08 GMT

This can be reported to the apps team at Sky via this email address - apps@sky.uk

Re: Sky Go App Continue Watching tab gone

Racso40 — Sat, 29 Mar 2025 13:23:27 GMT

Looks like lots of others are having the same issue with the "Continue Watching" tab/row suddely dissappearing from the Sky Go home page.

This is so incredibly annoying, especially as the app is not the quickest and easiest to navigate through to get to your ongoing programmes you like to watch! Hopefully enough of us are complaining that this get's resolved and restored quickly!

Re: Sky Go App Continue Watching tab gone

Rv3 — Sat, 29 Mar 2025 16:55:28 GMT

My issue is the same and not resolved. Can someone help me please

Re: Sky Go App Continue Watching tab gone

Racso40 — Sun, 30 Mar 2025 09:11:21 GMT

Panic over 😊 It seems if you delete the "Sky Go" app, then re-installt it, and re-log on, once you start watching your selectd programmes, the "Continue Watching" row will now come back! It's a bit of a short term faff, as because you've deleted and re-instralled, it sees everything as " new" so you'll have to watch at around 30sec or so of regular shows etc to build back up your "Continue Watching" list, but at least this workaroun proved to be successful.

Happy Watching 😊

Re: Sky Go App Continue Watching tab gone

Racso40 — Sun, 30 Mar 2025 09:14:02 GMT

Try deleting the app and re installing. I have just done this myself, and it worked. The only downside is, as you have deleted and re-installed, it sees everything as "new" so you'll need to watch 20sec or so of your regular shows, to build up your "Continue Watching" list again, so a bit of a faff, but at least it's a workaround to get the "Continue Watching" row back. Hope itn works for you.

Re: Sky Go App Continue Watching tab gone

Lara150croft — Sun, 30 Mar 2025 15:04:30 GMT

Mine has gone too

Re: Sky Go App Continue Watching tab gone

Mumsey673 — Sun, 30 Mar 2025 16:10:02 GMT

I also have the same issue. I cannot see my continue watching items

Re: Sky Go App Continue Watching tab gone

Nibby71 — Sun, 30 Mar 2025 16:16:21 GMT

If you press the home button it comes back again