topic Re: Can’t watch Sky programmes on iPad Sky Go, but can on Glass in Sky Go

Can’t watch Sky programmes on iPad Sky Go, but can on Glass

Bernie73 — Sun, 06 Jul 2025 18:28:42 GMT

Over the last 3 to 4 weeks I can't watch Sky programmes via Sky Go on my iPad.

I spoke to a Sky adviser a couple of weeks ago who said there were some issues with Sky & Apple, but would be fixed in a couple of weeks.

That time is passed & I still can't watch Sky programmes via Sky Go.

Any news about this and possible time frame for a resolution.

Look forward to any help.

Re: Can’t watch Sky programmes on iPad Sky Go, but can on Glass

caesarome — Sun, 06 Jul 2025 18:44:40 GMT

@Bernie73 wrote:

I spoke to a Sky adviser a couple of weeks ago who said there were some issues with Sky & Apple, but would be fixed in a couple of weeks.

What you were told is a load of nonsense I'm afraid as there are no such problems.

What is happening when you use the Sky Go app on your iPad ?

Re: Can’t watch Sky programmes on iPad Sky Go, but can on Glass

Bernie73 — Mon, 07 Jul 2025 20:50:34 GMT

@caesarome

Thank you for your reply.

I contacted Sky & they said no issue with iPad & Sky Go.

As it happened, Í just needed to download latest version of the app. I didn't even consider that, which is strange because I do install a new version of other apps that don't work too well. Doh!!

I appreciate you getting back to me.

Re: Can’t watch Sky programmes on iPad Sky Go, but can on Glass

quincy1908 — Fri, 17 Oct 2025 19:35:26 GMT

Hello,

I'm having similar issues with watching programmes on my iPad. The text box is telling me that I need to authorise my device and asks me to check my internet signal.

How do I authorise my iPad to continue watching my programmes?
Any help is welcome.

many thanks.

Re: Can’t watch Sky programmes on iPad Sky Go, but can on Glass

caesarome — Fri, 17 Oct 2025 20:49:18 GMT

@quincy1908 wrote:

The text box is telling me that I need to authorise my device

@quincy1908

A VPN is known to cause this message to pop up so if you are running one it will need disabling when using Sky Go.

Re: Can’t watch Sky programmes on iPad Sky Go, but can on Glass

quincy1908 — Fri, 17 Oct 2025 21:58:23 GMT

Fantastic!
it now works. Many thanks for that tip. You learn something new everyday.

best regards

Quincy