topic Re: sky go issues in Sky Go

sky go issues

blondie02 — Thu, 02 Oct 2025 13:07:40 GMT

i can not get sky go to work on any device - when you click on any channel it comes up with error message.

Also cant remove or add any devices

anyone else having these issues?

Re: sky go issues

caesarome — Thu, 02 Oct 2025 15:20:27 GMT

@blondie02

Whats the error message ?

Re: sky go issues

AndiR — Thu, 02 Oct 2025 20:32:56 GMT

Same here on my iPad.

All channels showing 'programme information currently unavailable' and the 'recordings' section has totally disappeared.

I've in/reinstalled the app. Turned iPad off and on. Logged out/in. Reset internet. Reset sky devices completely. Still not working!!!

Can anyone help???

Re: sky go issues

Follies3 — Fri, 03 Oct 2025 16:53:42 GMT

Yes I've got the same issue. Been on to sky numerous times. Apparently they have escalated my case but it was supposed to be sorted by today. Now on the phone to them again, been an hour already with no joy.

Re: sky go issues

AndiR — Fri, 03 Oct 2025 19:55:44 GMT

There is no error message.
Just says unavailable on the channels and the recordings tab has disappeared completely.
not the internet as boxes are fine and ok on a phone