topic Re: Sky Go Freezing on Pixel 10 in Sky Go

Sky Go Freezing on Pixel 10

EamonnOS — Fri, 19 Sep 2025 13:32:09 GMT

I have recently gotten a Google Pixel 10 which has Android 16 and when I try to watch anything on Sky Go it starts playing just fine and then after a ten seconds or so the picture freezes while the sound carries on as normal. This is happening on 5G and WiFi. All other apps, including Sky Sports, work as expected. It is only Sky Go with this issue.

Is this happening to anyone else and is there a solution?

Re: Sky Go Freezing on Pixel 10

Bod — Fri, 19 Sep 2025 22:24:11 GMT

Hi I have a Pixel 6 which has the same problem! It seemed to begin following the Android 16 update - Prior to this it was working fine.

Re: Sky Go Freezing on Pixel 10

EamonnOS — Mon, 22 Sep 2025 19:49:49 GMT

Thankfully it is not only me so. Can someone at Sky investigate this please.

Re: Sky Go Freezing on Pixel 10

caesarome — Mon, 22 Sep 2025 21:20:00 GMT

@EamonnOS

You can report this to them via this email address - apps@sky.uk