topic Re: Managing devices on skygo in Sky Go

Managing devices on skygo

Mozzer4 — Thu, 18 Sep 2025 07:42:06 GMT

Sky Go is only working on 1 device. It has stopped on my other 3 devices. I have deleted the app and reinstalled on those 3 devices but it's still not working. I have not maxed out the number of devices.

I am currently in Europe and am connected to VPN which I need to be in order for SkyGo to work. It is working fine on 1 device (my iPhone) but won't work on iPad or partners phone. I have exhausted my knowledge on this. Can anyone help please.

Re: Managing devices on skygo

caesarome — Thu, 18 Sep 2025 07:46:26 GMT

@Mozzer4

Unless you are a Sky Ireland customer then using Sky Go outside the UK will not usually work even if using a VPN as the app will detect when this is being used which might be what is happening on your 3 devices. You are probably fortunate it is working on the other one.

Re: Managing devices on skygo

Mozzer4 — Thu, 18 Sep 2025 07:51:14 GMT

Thanks for the reply.

I have used it loads of times abroad previously and it has worked on all devices. Not sure I am that lucky!!! 🤣