https://helpforum.sky.com/t5/Sky-Go/Re-Sky-Go-not-working-Problems-on-account/m-p/5073276#M147927 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4372831">@go17</a>&nbsp;</P> <P>Can you start from the beginning&nbsp;and let us know&nbsp;what device you are using and what onscreen error message you are seeing ?</P> Sun, 31 Aug 2025 11:12:14 GMT caesarome 2025-08-31T11:12:14Z https://helpforum.sky.com/t5/Sky-Go/Re-Sky-Go-not-working-Problems-on-account/m-p/5073238#M147926 <P>I have been with sky for over 25 years so I am not a newcomer they suddenly have no trace of my email details why is this</P><P>&nbsp;</P> Sun, 31 Aug 2025 10:33:04 GMT https://helpforum.sky.com/t5/Sky-Go/Re-Sky-Go-not-working-Problems-on-account/m-p/5073238#M147926 go17 2025-08-31T10:33:04Z https://helpforum.sky.com/t5/Sky-Go/Re-Sky-Go-not-working-Problems-on-account/m-p/5073276#M147927 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4372831">@go17</a>&nbsp;</P> <P>Can you start from the beginning&nbsp;and let us know&nbsp;what device you are using and what onscreen error message you are seeing ?</P> Sun, 31 Aug 2025 11:12:14 GMT https://helpforum.sky.com/t5/Sky-Go/Re-Sky-Go-not-working-Problems-on-account/m-p/5073276#M147927 caesarome 2025-08-31T11:12:14Z