topic Re: Sky go is down in Sky Go

Sky go is down

Little_Dude — Sun, 24 Aug 2025 15:49:49 GMT

Is this for everybody or just me??

Re: Sky go is down

Annie+UK — Sun, 24 Aug 2025 16:01:00 GMT

The forum would light up if it was wide spread 🙂

Re: Sky go is down

Lisa377 — Sun, 24 Aug 2025 16:03:00 GMT

Is your sky down as well

Re: Sky go is down

caesarome — Sun, 24 Aug 2025 16:04:03 GMT

Sky Go is working fine for me so on what device is the app installed on and what is happening ?

Re: Sky go is down

Little_Dude — Sun, 24 Aug 2025 16:05:49 GMT

My sky go says unavailable, try again later

I Love the service that I'm paying for

Re: Sky go is down

Little_Dude — Sun, 24 Aug 2025 16:08:33 GMT

It's on my phone, but interesting to know that you have access. Which ever option I select, be it 'Home', 'TV guide' etc, it says unavailable

Re: Sky go is down

AMYLOU1984 — Sun, 24 Aug 2025 16:18:42 GMT

I can't watch live TV or app, but the sky app says there's nothing wrong

Re: Sky go is down

Little_Dude — Sun, 24 Aug 2025 18:18:06 GMT

Mine just started working again after an hour, but when it wasn't working it did say on whatever I selected that it was unavailable try again later... If yours still isn't working try on WiFi and then shut it all down including your phone or iPad and retry

Re: Sky go is down

Doug1410 — Thu, 28 Aug 2025 16:10:15 GMT

Been down for me for 48 hours, just getting error msgs for all sky go apps.

Sky go is down

Doug1410 — Thu, 28 Aug 2025 16:12:25 GMT

Sky go has been down for me for over 24 hours. It is down on ps5 and my mobile phone, just getting error messages 'there was a problem streaming this channel. Please select another service'

Re: Sky go is down

caesarome — Thu, 28 Aug 2025 16:22:19 GMT

@Doug1410

Sky Go isn't down throughout the UK because if it is this forum would be flooded with posts on it.

Edit - your posts have been merged.

Try a reboot of your broadband router.

Re: Sky go is down

Annie+UK — Thu, 28 Aug 2025 16:29:55 GMT

Sky Go, at the time of posting, is working perfectly fine here on my Xbox Series X

Re: Sky go is down

Doug1410 — Fri, 29 Aug 2025 09:14:32 GMT

I have tried to reboot router etc & it still isn't working. I cannot access sky go from my mobile, ps5 or ipad, I also seem to get different error messages on different devices. Apologies about the double post.

Re: Sky go is down

caesarome — Fri, 29 Aug 2025 09:23:19 GMT

@Doug1410

For each device what is the error message ?

Re: Sky go is down

Doug1410 — Fri, 29 Aug 2025 14:19:13 GMT

Sorry I did post a reply but I cannot see it appearing so I am very sorry if you get this reply twice! On the playsation 5 I get the following messages :-

'There was a problem streaming this channel. Please select another channel.'
'Sorry but there was a problem playing the selected video, please try again. Access from this household is restricted.'

On my mobile I get :-

'Sky go is having trouble connecting to the network. Error (403). Please try again.
'Because of a technical issue, you cannot watch this channel. Please try again later.'

I have been on the phone with them & they haven't been able to help yet.

Re: Sky go is down

caesarome — Fri, 29 Aug 2025 15:39:15 GMT

@Doug1410

On your mobile you aren't using anything like a VPN are you ?

Re: Sky go is down

Doug1410 — Fri, 29 Aug 2025 16:29:39 GMT

I have a vpn on my mobile which i occasionally use. But it isn't active, I have gone as far as uninstalling the vpn just to be safe. But hasn't helped.