https://helpforum.sky.com/t5/Sky-Go/Sky-go-extra-not-working-on-Xbox/m-p/5071587#M147847 I have sky go extra and it's visible on my bill, yesterday the app stopped working on the Xbox with the error message: Sorry but there was a problem playing the selected video please try again (016919dd) Tried logging out and also reinstalled the app but no luck Fri, 29 Aug 2025 07:55:03 GMT Cullen57 2025-08-29T07:55:03Z https://helpforum.sky.com/t5/Sky-Go/Sky-go-extra-not-working-on-Xbox/m-p/5071587#M147847 I have sky go extra and it's visible on my bill, yesterday the app stopped working on the Xbox with the error message: Sorry but there was a problem playing the selected video please try again (016919dd) Tried logging out and also reinstalled the app but no luck Fri, 29 Aug 2025 07:55:03 GMT https://helpforum.sky.com/t5/Sky-Go/Sky-go-extra-not-working-on-Xbox/m-p/5071587#M147847 Cullen57 2025-08-29T07:55:03Z