topic Re: Sky Go App technical error in Sky Go

Sky Go App technical error

J_G12 — Sat, 23 Aug 2025 12:30:18 GMT

When trying to use the Sky Go App I keep getting an error message saying that there is a technical error please try again....I have switched the device on and off it still hasn't rectified the issue - what can I do?

Re: Sky Go App technical error

Poplarkin — Sat, 23 Aug 2025 12:44:14 GMT

I having exactly the same issue. Been like this since 6am. Any help would be useful. Thank you

Re: Sky Go App technical error

caesarome — Sat, 23 Aug 2025 12:46:47 GMT

@J_G12 @Poplarkin

Try signing out of the app then reboot your device and then sign back into the app.

If that doesn't work then try linking your Sky ID to your account, help on doing this can be found here:

https://www.sky.com/help/articles/sky-id-cant-access-all-my-services

Re: Sky Go App technical error

Poplarkin — Sat, 23 Aug 2025 14:28:12 GMT

Thank you. Unfortunately none of that worked.

I ended up just unplugging it and leaving it 20 mins.

It's all working fine again now.

Thank you for the help tho, it is very much appreciated.

Re: Sky Go App technical error

Chris347 — Sat, 23 Aug 2025 15:35:51 GMT

I'm having the same problem. What did you unplug, the laptop, the Sky box or what?