https://helpforum.sky.com/t5/Sky-Go/Sky-Go-Error-Code-001-on-a-new-windows-laptop/m-p/5054159#M147393 <P>I have got a new laptop and I'm trying to install sky go. The installer works fine and the app installs but when I open it I am given the 001 error code.</P><P>&nbsp;</P><P>I have tried checking windows defender but it's not blocked and have tried other suggestions of people having a similar issue yet nothing has worked so far.</P><P>&nbsp;</P><P>My device meets the minimum requirements so it is not a hardwear issue either,</P><P>&nbsp;</P><P>Any help is appreciated, many thanks.</P> Thu, 07 Aug 2025 09:10:18 GMT Tom_Wheaty 2025-08-07T09:10:18Z https://helpforum.sky.com/t5/Sky-Go/Sky-Go-Error-Code-001-on-a-new-windows-laptop/m-p/5054159#M147393 <P>I have got a new laptop and I'm trying to install sky go. The installer works fine and the app installs but when I open it I am given the 001 error code.</P><P>&nbsp;</P><P>I have tried checking windows defender but it's not blocked and have tried other suggestions of people having a similar issue yet nothing has worked so far.</P><P>&nbsp;</P><P>My device meets the minimum requirements so it is not a hardwear issue either,</P><P>&nbsp;</P><P>Any help is appreciated, many thanks.</P> Thu, 07 Aug 2025 09:10:18 GMT https://helpforum.sky.com/t5/Sky-Go/Sky-Go-Error-Code-001-on-a-new-windows-laptop/m-p/5054159#M147393 Tom_Wheaty 2025-08-07T09:10:18Z