topic Re: Sky go in Sky Go

Sky go

Rae88 — Sat, 02 Aug 2025 19:44:40 GMT

My sky go app on iPad 4 air now won't download my next episode code 4090 keeps popping up after it's glitched. Already updated the app tonight before I managed to watch the end of an episode I had to finish. Still won't download. Everything says it's fine on the checker. Can you rectify this asap. It's not the first time of many errors & poor connection and I'm still paying for this service that isn't great like before.

Re: Sky go

Annie+UK — Sat, 02 Aug 2025 19:50:02 GMT

Check your iPads wifi settings, IIRC there is a setting that protects your IP address that could be causing an issue with the connection to the server

Re: Sky go

caesarome — Sat, 02 Aug 2025 21:11:18 GMT

@Rae88

Is your account linked as per this:

https://www.sky.com/help/articles/sky-id-cant-access-all-my-services