https://helpforum.sky.com/t5/Sky-Go/SkyGo-Cannot-add-a-new-device/m-p/5050472#M147332 <P><SPAN>I've purchased a new Macbook Air and Sky Go won't work on this one (it has worked on my previous one). &nbsp;I get the error message&nbsp;"CONNECTING YOUR APPLICATION We're having problems connecting you. &nbsp;Please try again (001)"</SPAN></P> Sat, 02 Aug 2025 17:13:18 GMT Tom284 2025-08-02T17:13:18Z https://helpforum.sky.com/t5/Sky-Go/SkyGo-Cannot-add-a-new-device/m-p/5050472#M147332 <P><SPAN>I've purchased a new Macbook Air and Sky Go won't work on this one (it has worked on my previous one). &nbsp;I get the error message&nbsp;"CONNECTING YOUR APPLICATION We're having problems connecting you. &nbsp;Please try again (001)"</SPAN></P> Sat, 02 Aug 2025 17:13:18 GMT https://helpforum.sky.com/t5/Sky-Go/SkyGo-Cannot-add-a-new-device/m-p/5050472#M147332 Tom284 2025-08-02T17:13:18Z https://helpforum.sky.com/t5/Sky-Go/SkyGo-Cannot-add-a-new-device/m-p/5050537#M147335 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4446511">@Tom284</a>&nbsp;</P> <P>A possible fix can be found here:</P> <P>&nbsp;</P> <P><A href="https://helpforum.sky.com/t5/Sky-Go/Sky-Go-not-working-Error-001/m-p/4739553/thread-id/138147#M138414" target="_blank">https://helpforum.sky.com/t5/Sky-Go/Sky-Go-not-working-Error-001/m-p/4739553/thread-id/138147#M138414</A></P> Sat, 02 Aug 2025 18:44:16 GMT https://helpforum.sky.com/t5/Sky-Go/SkyGo-Cannot-add-a-new-device/m-p/5050537#M147335 caesarome 2025-08-02T18:44:16Z