topic Re: SkyGo not installing on Mac in Sky Go

SkyGo not installing on Mac

Crystal+Lake — Tue, 27 May 2025 22:32:11 GMT

Hello.
I have just bought a new iMac OS15.5 and downloaded SkyGo.
I have attempted many times to install the app but when the loading window gets to the end of the install, it disappears from the screen and nothing has been installed without an error window or any indication of anything being installed.
Please advise.

Re: SkyGo not installing on Mac

caesarome — Wed, 28 May 2025 04:33:12 GMT

@Crystal+Lake

Does this work for you:

https://helpforum.sky.com/t5/Sky-Go/Sky-Go-still-not-working-on-Macbook-Pro-with-Sequoia/m-p/4916701...

Re: SkyGo not installing on Mac

Crystal+Lake — Wed, 28 May 2025 11:13:27 GMT

Thanks for the info.

I guess I need to install Rosetta 2.

Just a shame Sky hasn't mentioned this.

SKY TAKE NOTE!

Re: SkyGo not installing on Mac

pintsizepirate — Mon, 09 Jun 2025 08:45:25 GMT

did you get it working? i tried manually install rosetta and still wont work. fed up as paying a subscription [Removed]

Moderator notes: Removed foul langauge

Re: SkyGo not installing on Mac

Crystal+Lake — Mon, 28 Jul 2025 17:00:02 GMT

still no joy with all this.
It's very annoying as I would like some assitance for sorting my problem as I am paying for something I can't obtain due to Sky not configuring their connections correctly.

Re: SkyGo not installing on Mac

Crystal+Lake — Mon, 28 Jul 2025 17:09:49 GMT

where is a link for Rosetta 2 please?

Re: SkyGo not installing on Mac

caesarome — Mon, 28 Jul 2025 18:55:22 GMT

@Crystal+Lake

In my post further up the page.

Re: SkyGo not installing on Mac

Crystal+Lake — Mon, 28 Jul 2025 19:53:30 GMT

Finally working after using this very simple instruction. Why can't Sky issue this? It ain't difficult to share!!!