topic Sky go unusable after one watch in Sky Go

Sky go unusable after one watch

BenDevon — Sat, 28 Jun 2025 13:14:16 GMT

Trying to watch the Lions rugby with sky go on my iPad. I can watch one programme live but as soon as I stop that and try to watch something else, it tells me to check I have the right subscription (I do), that I'm not over the max no of devices (I'm just using one), and that it's error 50-2. That's all I get from there. Any other programme selection gives the same result. Tried turning off and restarting the iPad - it makes no difference, same result immediately.

But if I delete the app and reload, re-enter password etc, I can go ahead as if nothing had happened. Weird...

If anyone has a fix for this I'd be really grateful. It's frustrating!

Cheers

Re: Sky go unusable after one watch

caesarome — Sat, 28 Jun 2025 15:13:24 GMT

@BenDevon

Give this a try:

Go to Settings > Sky Go > Location and turn off Precise Location off.

If you use a VPN make sure this is turned off.

Re: Sky go unusable after one watch

BenDevon — Sat, 28 Jun 2025 15:45:48 GMT

Hi Caesarome,

can't find a precise location button in settings-sky go , but turning off the vpn has sorted it. Brilliant for in the uk. Thank you!

Cheers

Ben

Re: Sky go unusable after one watch

BenDevon — Sat, 28 Jun 2025 15:52:19 GMT

Hi Caesarome,

couldn't find precise location button on settings/skygo, but turning off my vpn has nailed it. Many thanks - appreciated!

Cheers

Ben