https://helpforum.sky.com/t5/Sky-Go/Sky-go-app/m-p/5012773#M146582 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4415142">@KarenHanson65</a>&nbsp;</P> <P>Could you answer these two questions;</P> <P>&nbsp;</P> <P>Are you new or a returning customer to Sky ?</P> <P>Whst is the error message ?</P> Sat, 14 Jun 2025 15:07:39 GMT caesarome 2025-06-14T15:07:39Z https://helpforum.sky.com/t5/Sky-Go/Sky-go-app/m-p/5012763#M146581 <P>I have tried everything that it says on the help guides but I am still getting the same error message when I log on to sky go app. I have tried different devices and still same message.</P> Sat, 14 Jun 2025 14:52:44 GMT https://helpforum.sky.com/t5/Sky-Go/Sky-go-app/m-p/5012763#M146581 KarenHanson65 2025-06-14T14:52:44Z https://helpforum.sky.com/t5/Sky-Go/Sky-go-app/m-p/5012773#M146582 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4415142">@KarenHanson65</a>&nbsp;</P> <P>Could you answer these two questions;</P> <P>&nbsp;</P> <P>Are you new or a returning customer to Sky ?</P> <P>Whst is the error message ?</P> Sat, 14 Jun 2025 15:07:39 GMT https://helpforum.sky.com/t5/Sky-Go/Sky-go-app/m-p/5012773#M146582 caesarome 2025-06-14T15:07:39Z