topic Re: Sky go auto rotate not working in Sky Go

Sky go auto rotate not working

Cabbage74 — Thu, 20 Apr 2023 18:52:54 GMT

I have a S20 and have just had the latest update. Now Sky go won't rotate into landscape mode. There is no setting in sky go to turn this on and the only setting on my Samsung for rotate is to turn on home screen rotate. The auto rotate option is not there any more. Does anyone have any idea how to fix this as it's basically unusable with out landscape mode?

Re: Sky go auto rotate not working

caesarome — Thu, 20 Apr 2023 18:58:19 GMT

Could anything or any setting be causing this to happen, for example on an iphone a portrait lock can stop the app from rotating. Will other apps like YouTube rotate ?

Re: Sky go auto rotate not working

Cabbage74 — Fri, 21 Apr 2023 07:56:45 GMT

Thabk you for your reply. No, the only rotate setting available now is for the home screen rotate and I have this turned on. I am not sure why but in the latest android updates a lot of settings have been removed. So the auto rotate setting is no longer there.

Re: Sky go auto rotate not working

MacRH6 — Fri, 04 Aug 2023 18:59:03 GMT

The problem is with the Sky Go app. I have a Samsung Galaxy Note 10 and football or cinema films will not rotate. When I use TNT Sport to watch football it automatically rotates. The only one that does not work is the Sky Go app.

Re: Sky go auto rotate not working

Cabbage74 — Sat, 05 Aug 2023 11:35:26 GMT

Drag down from the top and go into your settings there. I found mine had been turned off in the update. Turned on auto rotate there and now all ok. Hope that helps

Re: Sky go auto rotate not working

Heatherjane1 — Sat, 22 Jun 2024 15:29:37 GMT

I'm having the same issue. It's not the phone as there's no problem with other apps, it's just sky go.

Re: Sky go auto rotate not working

Cabbage74 — Sun, 23 Jun 2024 18:41:57 GMT

Hi, it turned out the auto rotate setting had been turned off by an update. Drag down from the top of your screen to access the quick settings and turn the auto rotate on here this should fix the issue or it did for me. Good luck

Re: Sky go auto rotate not working

Gazzzab — Sat, 13 Jul 2024 08:01:02 GMT

I had same problem but Cabbage 74 is correct, the auto rotate was on portrait only so just changed it to auto rotate and now skygo works fine.

Strange but all the other streaming platforms were OK, only skygo was affected.

Re: Sky go auto rotate not working

Stevebeb — Thu, 19 Sep 2024 16:31:23 GMT

Well it doesn't work on my Samsung A15!

Re: Sky go auto rotate not working

mab26 — Sat, 23 Nov 2024 18:47:04 GMT

What is wrong with these people that keep saying "change the settings". Seriously. It sthe App for goodness sake. Come on sky developers fix your sodding app

Re: Sky go auto rotate not working

dmi — Wed, 01 Jan 2025 15:39:39 GMT

Sky is the only streaming service that doesn't have a rotate option. Did they really rhink people would be happy using 1/3 screen size to watch videos. The advise to remedy this fault was to "change the global auto rotate settings on your phone" which is like them suggesting to use a different keyboard. The autororate controls all apps. Once you change it, it messes with them all. Sky are a thrid rate streaming provider. Money from sports is what keeps them going

Re: Sky go auto rotate not working

JMH211 — Sun, 01 Jun 2025 12:28:51 GMT

I agree with 'mab26', with the money I pay Sky on a monthly basis, it shouldn't be too much to get their developers to sort this when it is a relatively recent issue.

If they were able to get it to auto rotate in the past, surely they can address it again?!?

Re: Sky go auto rotate not working

Stevebeb — Sun, 01 Jun 2025 18:10:59 GMT

Too right. Isn't it time that someone from Sky acknowledged the problem and got it resolved.

Simply not good enough.

Re: Sky go auto rotate not working

Stevebeb — Thu, 08 Jan 2026 12:17:40 GMT

Rotate to Landscape is on in Settings, but it doesn't work.

Frankly this is an embarrassment!