topic Error code 2004 in Sky Go

Error code 2004

EmB76 — Sun, 04 May 2025 13:15:39 GMT

Anybody know how to sort this out please,I've uninstall my sky go I've turn my WiFi off and nothings worked HELP!

caesarome — Sun, 04 May 2025 15:10:32 GMT

What device is this on ?

EmB76 — Wed, 07 May 2025 15:59:37 GMT

I've tried everything,even uninstall my sky go bit nothings work!! Anyone got any ideas how to solve it please?

EmB76 — Wed, 07 May 2025 16:01:23 GMT

Sky go on my phone

caesarome — Wed, 07 May 2025 16:07:14 GMT

Are you using a VPN or have private relay activated on the phone, is so try disabling them.

PandJ2020 — Wed, 07 May 2025 16:13:50 GMT

...you haven't actually said what you are doing and where this error comes from?

You mention Sky Go but have posted in the Q forum (instead of the Go forum - https://helpforum.sky.com/t5/Sky-Go/bd-p/skygo)

caesarome — Wed, 07 May 2025 16:35:09 GMT

They have already posted this in the Sky Go forum...

Not sure why you posted this again when you had already started one ?

Have you seen my reply to your latest post ?