topic Re: Sky go in Sky Go

Sky go

Goushall — Tue, 06 May 2025 15:08:34 GMT

I've got sky essentials package plus sky cinema. I can no longer access to channels on sky go. I could a few days ago.

caesarome — Tue, 06 May 2025 15:10:40 GMT

Are you being asked to upgrade ?

Goushall — Tue, 06 May 2025 15:11:48 GMT

I'm getting error message 50-2 suggesting that I can't get access to sky go on my subscription?? But I did a few days ago???

Goushall — Tue, 06 May 2025 15:13:56 GMT

Error code is suggesting that I'm not subscribed and might need to upgrade.

I had access a few days ago???

caesarome — Tue, 06 May 2025 15:14:11 GMT

What device are you using, an iphone for example ?

Goushall — Tue, 06 May 2025 15:15:44 GMT

Yep iPhone version 15

caesarome — Tue, 06 May 2025 15:19:17 GMT

What is the complete error so what does it say ?

Goushall — Tue, 06 May 2025 15:22:22 GMT

I think I've sorted it. I've removed all my devices and then relogged into sky go and I get access again! Weird!!! Many thanks for your help!

caesarome — Tue, 06 May 2025 15:34:17 GMT

Nice one, I did have a few suggestions up my sleeve hence the questions but glad you have fixed it anyway.

Brian2gallagher — Wed, 07 May 2025 09:10:13 GMT

I can't get the sound to work

caesarome — Wed, 07 May 2025 09:23:26 GMT

On what device do you have no sound ?