topic Re: Skygo connection in Sky Go

Skygo connection

mcmlxiii — Wed, 30 Apr 2025 17:08:24 GMT

Getting "We're having problems connecting to you. (001) Please try again"

(on win 11)

caesarome — Wed, 30 Apr 2025 18:36:17 GMT

This was posted by another member so might be worth a try:

Where is says USERNAME is it the name you use with the PC.

a) Click Start, type 'Firewall' and select Windows Defender Firewall.

b) Top Left of this window, select 'Allow an app or feature through Windows Defender Firewall'

c) Bottom Right, click on 'Allow another app.'

d) Click Browse and Manually navigate to the Sky Go exe file using the

e) "C:\Users\USERNAME\AppData\Roaming\Sky\Sky Go\Sky Go.exe" the location of the exe.

d) Add this exe to your list of Firewall exceptions.

e) Check the list and make sure Sky Go is there and it's box is ticked.

Try Sky Go.

mcmlxiii — Fri, 02 May 2025 06:56:07 GMT

Thanks. Itried that but unfotunately it made no difference.

mcmlxiii — Fri, 02 May 2025 08:44:30 GMT

I have deleted Sky Go using Revo Uninstaller, which tidies up residual files etc, then reinstalled Sky Go and it now works.