topic Re: SkyGo on Tablet in Sky Go

SkyGo on Tablet

Albeee — Tue, 22 Apr 2025 13:02:17 GMT

When attempting to watch SkyGo on my tablet, I get the message, " Your device needs to be authorised".

I have deleted and released the SkyGo app and the fibre broadband is working fine.

Very frustrating Sky ...

Re: SkyGo on Tablet

caesarome — Tue, 22 Apr 2025 17:03:01 GMT

@Albeee

Are you using a VPN because if you are then it needs to be turned off when using Sky Go.

Re: SkyGo on Tablet

Albeee — Tue, 22 Apr 2025 18:40:10 GMT

Great, many thanks for that, will check it out.

Re: SkyGo on Tablet

Albeee — Wed, 23 Apr 2025 15:35:36 GMT

Sadly, VPN was not connec ted so back to square one ....

Re: SkyGo on Tablet

caesarome — Wed, 23 Apr 2025 15:43:20 GMT

@Albeee

What tablet do you have and have you rebooted it now the VPN as been turned off as that message about the device needing to be authorised can be used by a VPN.