https://helpforum.sky.com/t5/Sky-Go/My-SkyGo-wants-me-to-upgrade-to-a-package-I-already-pay-for/m-p/4964461#M145348 <P>Was unable to link via these links. Had to call support.&nbsp;<BR /><BR /></P> Sun, 20 Apr 2025 10:19:57 GMT yoyojojo69 2025-04-20T10:19:57Z https://helpforum.sky.com/t5/Sky-Go/My-SkyGo-wants-me-to-upgrade-to-a-package-I-already-pay-for/m-p/4962798#M145282 <P>I pay for Sky Sports package. I can watch it on my TV. The other day it was working on my Sky Go just fine and now it keeps telling me I have to upgrade. When I go to my sky app, it tells me the same thing, but there's actually no option to upgrade as it's already included??&nbsp;<BR />why can I no longer access this on Sky Go</P> Thu, 17 Apr 2025 20:22:06 GMT https://helpforum.sky.com/t5/Sky-Go/My-SkyGo-wants-me-to-upgrade-to-a-package-I-already-pay-for/m-p/4962798#M145282 yoyojojo69 2025-04-17T20:22:06Z https://helpforum.sky.com/t5/Sky-Go/My-SkyGo-wants-me-to-upgrade-to-a-package-I-already-pay-for/m-p/4962811#M145283 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4374966">@yoyojojo69</a>&nbsp;</P> <P>What device have you got the app installed on ?</P> Thu, 17 Apr 2025 21:06:12 GMT https://helpforum.sky.com/t5/Sky-Go/My-SkyGo-wants-me-to-upgrade-to-a-package-I-already-pay-for/m-p/4962811#M145283 caesarome 2025-04-17T21:06:12Z https://helpforum.sky.com/t5/Sky-Go/My-SkyGo-wants-me-to-upgrade-to-a-package-I-already-pay-for/m-p/4963080#M145294 <P>iphone and Samsung tablet</P> Fri, 18 Apr 2025 11:07:17 GMT https://helpforum.sky.com/t5/Sky-Go/My-SkyGo-wants-me-to-upgrade-to-a-package-I-already-pay-for/m-p/4963080#M145294 yoyojojo69 2025-04-18T11:07:17Z https://helpforum.sky.com/t5/Sky-Go/My-SkyGo-wants-me-to-upgrade-to-a-package-I-already-pay-for/m-p/4963081#M145295 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4374966">@yoyojojo69</a>&nbsp;</P> <P>Have you linked your account as per this:</P> <P><A href="https://www.sky.com/help/articles/sky-id-cant-access-all-my-services" target="_blank">https://www.sky.com/help/articles/sky-id-cant-access-all-my-services</A></P> Fri, 18 Apr 2025 11:08:46 GMT https://helpforum.sky.com/t5/Sky-Go/My-SkyGo-wants-me-to-upgrade-to-a-package-I-already-pay-for/m-p/4963081#M145295 caesarome 2025-04-18T11:08:46Z https://helpforum.sky.com/t5/Sky-Go/My-SkyGo-wants-me-to-upgrade-to-a-package-I-already-pay-for/m-p/4963268#M145299 <P>no I hadn't tried that. Thank you very much for supplying the link. I will give that a try<span class="lia-unicode-emoji" title=":thumbs_up:">👍</span></P><BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/227">@caesarome</a>&nbsp;wrote:<BR /><P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4374966">@yoyojojo69</a>&nbsp;</P><P>Have you linked your account as per this:</P><P><A href="https://www.sky.com/help/articles/sky-id-cant-access-all-my-services" target="_blank" rel="noopener">https://www.sky.com/help/articles/sky-id-cant-access-all-my-services</A></P><HR /></BLOCKQUOTE><P>&nbsp;</P> Fri, 18 Apr 2025 14:27:38 GMT https://helpforum.sky.com/t5/Sky-Go/My-SkyGo-wants-me-to-upgrade-to-a-package-I-already-pay-for/m-p/4963268#M145299 yoyojojo69 2025-04-18T14:27:38Z https://helpforum.sky.com/t5/Sky-Go/My-SkyGo-wants-me-to-upgrade-to-a-package-I-already-pay-for/m-p/4964461#M145348 <P>Was unable to link via these links. Had to call support.&nbsp;<BR /><BR /></P> Sun, 20 Apr 2025 10:19:57 GMT https://helpforum.sky.com/t5/Sky-Go/My-SkyGo-wants-me-to-upgrade-to-a-package-I-already-pay-for/m-p/4964461#M145348 yoyojojo69 2025-04-20T10:19:57Z