https://helpforum.sky.com/t5/Sky-Go/Error-message-1404/m-p/4964045#M145332 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4375882">@Colleen57</a>&nbsp;</P> <P>Do you have a TV subscription from Sky ?</P> <P><BR />If so make sure you are logged in with the correct ID/email</P> <P><BR />Something else to try is to go to skyid.sky.com/signin/skycomlinked and enter details when it asks for your postcode. Account info will then be activated so try Sky Go again.</P> Sat, 19 Apr 2025 15:12:04 GMT caesarome 2025-04-19T15:12:04Z https://helpforum.sky.com/t5/Sky-Go/Error-message-1404/m-p/4964040#M145331 <P>Hello, I'm receiving the error message 1404 on my laptop (Asus ZenBook13) when accessing channels on SkyGo. I've tried un-installing and re-installing with no success. It's probably the first time since the windows 10 upgrade. Can you help please? Many thanks.</P> Sat, 19 Apr 2025 15:04:05 GMT https://helpforum.sky.com/t5/Sky-Go/Error-message-1404/m-p/4964040#M145331 Colleen57 2025-04-19T15:04:05Z https://helpforum.sky.com/t5/Sky-Go/Error-message-1404/m-p/4964045#M145332 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4375882">@Colleen57</a>&nbsp;</P> <P>Do you have a TV subscription from Sky ?</P> <P><BR />If so make sure you are logged in with the correct ID/email</P> <P><BR />Something else to try is to go to skyid.sky.com/signin/skycomlinked and enter details when it asks for your postcode. Account info will then be activated so try Sky Go again.</P> Sat, 19 Apr 2025 15:12:04 GMT https://helpforum.sky.com/t5/Sky-Go/Error-message-1404/m-p/4964045#M145332 caesarome 2025-04-19T15:12:04Z https://helpforum.sky.com/t5/Sky-Go/Error-message-1404/m-p/4964051#M145333 <P>Thank you so much.&nbsp; Entering the account details again has worked.</P> Sat, 19 Apr 2025 15:19:19 GMT https://helpforum.sky.com/t5/Sky-Go/Error-message-1404/m-p/4964051#M145333 Colleen57 2025-04-19T15:19:19Z